What is Telehealth?

Telehealth (also referred to as Telemedicine) is the use of electronic communication technology to allow long-distance clinical health care. More simply put, it is a way for doctors to see and talk to patients using computers and smartphones.

Telehealth Services and COVID-19

Staying healthy during the COVID-19 (Coronavirus) pandemic continues to be vitally important. Telehealth Services remain an option for those patients not yet ready to make an in-person visit. Doctors will provide care to patients for most ailments, and scheduling an appointment is as easy as calling our Patient Services Center at 201-967-8221. Should your preference be an in-person visit, our Emerson, Montvale, and Paramus office locations have reopened, in compliance with state and federal guidelines.

Telehealth Services at Bergen Medical Associates

Currently, all of our practitioners across almost all of our specialties are seeing patients via Telehealth Visits in addition to in-person visits.

Visits are conducted using either Apple FaceTime, doxy.me, or Webex.

What You Need for a Telehealth Visit

To participate in a Telehealth Visit, you will need one of the following devices connected to the Internet:

  • Smartphone (ex. Apple iPhone, Samsung Galaxy, etc.)
  • Tablet (ex. Apple iPad, etc.)
  • Laptop or Desktop Computer with Webcam and Microphone

How to Schedule a Telehealth Visit

Call us at 201-967-8221 to schedule your Telehealth Visit. Our staff can and will answer any questions you might have about the visit when you call.

Frequently Asked Questions About Telehealth Visits

Will I be able to speak to my doctor face-to-face?

YES. Using the webcam and microphone on your chosen device plus an Internet connection, you will be able to discuss your health face-to-face.

Are you accepting new patients for Telehealth Visits?

YES. We’re happy to accommodate your care. Please call us today to set up your Telehealth Visit.

Does my insurance cover Telehealth Visits?

YES, IN MOST CASES. Many insurance companies cover Telehealth Visits much like standard office visits. Check with your insurance company directly to verify.

Can doctors prescribe medications during a Telehealth Visit?

YES. An electronic face-to-face visit with a doctor can support prescription of medications. In some cases, prescriptions can even be delivered to your door from local pharmacies, making the total experience contactless.

What kinds of things can be done in a Telehealth Visit?

If you think you have COVID-19 symptoms, our doctors can review them with you and advise next steps. Outside of that, you can use a Telehealth Visit to cover new symptoms, changes in treated conditions, or questions about your medications. For example, you could review your blood sugars and diabetes care if you are diabetic, or have your surgeon take a look at how you are healing if you’ve recently had surgery.

Latest News and Guidance on COVID-19

to schedule an
or Telehealth Visit

Anytime between
9am and 5pm EST
is preferred.

Diabetes Care via Telehealth

Boosting Your Immune System

Overall Wellness Amidst The Pandemic